Home Depot Emergency Response
Developed prototypes for emergency protocol communication and conducted research on emergency response systems for The Home Depot.
Impact
Streamlined emergency protocols
Timeline
1 year (2021-2022)
Role
Senior UX/UI Consultant
The Challenge
The Home Depot needed improved emergency protocol communication systems to ensure employee safety and efficient response during crisis situations. Existing systems lacked clarity and speed for critical communications.
The Solution
Developed low to high-fidelity prototypes for emergency protocol communication. Conducted extensive research on The Home Depot's emergency response protocols. Also analyzed user research for Watts Water's B2B and B2C eCommerce platform.
Design Process
Research & Discovery
- •Emergency protocol analysis
- •Stakeholder interviews
- •User research sessions
- •Competitive benchmarking
Prototyping
- •Low-fidelity wireframes
- •High-fidelity prototypes
- •Interactive simulations
- •Usability testing
Documentation & Handoff
- •Design specifications
- •Developer documentation
- •Training materials
- •Implementation support
Key Results
Enhanced
Emergency communication
Improved
Protocol clarity
Faster
Response times
Better
Employee safety systems
Project Info
Client
Watts Water / The Home Depot
Team
Cross-functional team
Duration
1 year (2021-2022)
"The prototypes and research provided crucial insights that helped us improve our emergency communication systems significantly."
Safety Operations Team
The Home Depot